about Pofela
A truly integrated maintenance company focused on quality, customer service and value for money!
Micro-Services
Provided
Our Vision
To become the best one-stop-shop for property upkeep microservices in SA
We want to provide our commercial and residential customers with a single access point to various upkeep services as and when the need for such services arises!
Our Value Proposition
Convenience is at the heart of what we truly bring to the table, and this will shape our service offerings.
Our Values
Values are our guiding principles, ensuring a standard approach to how we conduct our business
We want to always strive to treat all our customers, employee, suppliers and other stakeholders will the respect they deserve.
We want to engage each business transaction, human interaction with fairness and always carry ourselves with the utmost integrity.
Integrity
We want to always ensure that we associate with individuals that share our moral code, individuals of high integrity
Excellence
We value excellence and to support this we will invest in our workforce, attract top talent and improve processes
Humanity
We value the spirit of humanity and recognize that without human beings we have no business
Building An awesome team
Below is how we have structured our teams to ensure efficient service delivery
We are always looking bolster our team with the best expertise to ensure that we keep delivering world-class upkeep micro-services and customer support services
Internal Support
Team
Customer Support
Team
Technical Support
Team
Project Support
Team
9+
years
of experience
Our Mission
To ensure efficient delivery of services that add value to both b2b and b2c customers
Our mission is why we exist and day in and day out we work together as a team to ensure that we accomplish it. We have chosen to anchor our mission around the concept of customer satisfaction!
Our social media:
Pofela in numbers
Numbers don’t lie and we will keep building good numbers
There is a strong focus on measuring various statistics to ensure quality, performance and general growth
98%
Customer Satisfaction
20
Current Customers
31+
Completed projects
10+